Airlines call for compensation reform after ‘staggering’ air chaos revelation

Industry expects to lose £100m over the air traffic control failure and wants Nats to contribute

Airlines have urged reform of compensation rules after the “staggering” revelation that a single wrongly inputted flight plan to UK air traffic control disrupted hundreds of thousands of passengers’ flights.

Nats, which controls UK airspace, said “an unusual piece of data” had caused the unprecedented system failure on Monday, which led to more than 1,600 flights being axed and many more delayed.

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