Algorithmic tracking is ‘damaging mental health’ of UK workers

Report by MPs and peers says monitoring worker performance using AI should be regulated by law

Monitoring of workers and setting performance targets through algorithms is damaging employees’ mental health and needs to be controlled by new legislation, according to a group of MPs and peers.

An “accountability for algorithms act’” would ensure that companies evaluate the effect of performance-driven regimes such as queue monitoring in supermarkets or deliveries-per-hour guidelines for delivery drivers, said the all-party parliamentary group (APPG) on the future of work.

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