Energy provider websites struggle to cope with ‘bleak Friday’ traffic as prices rise

Rush to register meter readings before biggest increase in gas and electricity prices leads to outages

The websites of energy providers are struggling to cope with a deluge of traffic on “bleak Friday”, as the largest increase in gas and electricity prices in living memory takes effect on the same day as a string of scheduled rises to taxes and household services.

Customers seeking to secure cheaper energy bills had been advised to submit meter readings online before Friday’s 54% increase to the cap on the average annual bill rises to £1,971, putting unprecedented pressure on the websites of suppliers.

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