Passengers faking need for wheelchair to skip queues, Heathrow boss claims

John Holland-Kaye says TikTok video has led to rise in people trying to get fast-tracked through airport

Airline passengers are skipping queues at Heathrow by pretending to need wheelchairs after watching a video showing this on TikTok, the airport’s boss has said.

John Holland-Kaye, the chief executive of Heathrow airport, told LBC radio that some passengers were using the wheelchair support available to try to get fast-tracked through the airport, adding that this was “the wrong thing to be doing”.

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