UK energy suppliers to end prepayment meter installation in vulnerable homes

BEIS also asks firms how many warrants to forcefully enter people’s homes they have applied for

Stab vests, huge dogs and escape routes: the secret diary of a prepay meter fitter

All energy suppliers in the UK have pledged to end the installation of prepayment meters in the homes of vulnerable customers, after damaging reports on how they were forcibly installed against people’s wishes, the government has said.

The Guardian reported last month that leading energy suppliers including Scottish Power, Ova and E.ON had stopped reclaiming debts from some prepayment meter customers. The Department for Business, Energy and Industrial Strategy, which is being carved into three new departments, said that all energy firms had agreed to stop the practice.

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