Footage shows terrified shop workers locking doors and telling customers to “get all the way back” as a knifeman stabbed shoppers at a Sydney shopping …
Exclusive: Whistleblower raised concerns about security of in-branch coin-counter software The Bank of England is examining claims that the high street lender Metro Bank allegedly …
New Jersey executive testified that the UK company Autonomy made millions of dollars’ worth of deals offering to fund purchases The British technology firm Autonomy …
Delta Air Lines will move more slowly in tweaking its frequent-flyer program after customers complained loudly about changes the airline announced back in September
Demand for critical minerals like nickel and cobalt is surging as climate change hastens a transition to renewable energy, boosting carbon emissions by miners and …
Company breached rules that state existing policyholders should not be charged more than new ones Direct Line will pay about £30m to customers who were …
Clean water activists say industry’s promise to reduce pollution should not be taken on trust The water industry’s promise to triple investment in the sewage …
Exclusive: Economists say ‘market power’ of TalkTalk, Virgin Media and SSE may allow them to set ‘excessive prices’ A trio of telecoms firms have been …
Exclusive: Investigation finds company passed on information such as purchases of Viagra to TikTok and Facebook LloydsPharmacy has been sharing customer data on sensitive purchases …
Mobile operator’s Twitter account inundated with queries from users complaining about connection Thousands of Vodafone customers across the UK have reported having problems connecting to …
Thousands unable to access their accounts on three Fridays in a row because of problems Customers are threatening to quit the Co-operative Bank after its …
Frustration and anger are mounting among some Michigan utility customers who are still waiting for power to be restored after a massive ice storm this …
National Grid asks Drax and EDF to start warming three plants and says it will activate its live demand flexibility service on Monday evening Britain’s …
Data errors mean some households have been sent vastly inflated energy projections Customers of the energy supplier Ovo were left shocked and dismayed when they …
Exclusive: Raw sewage releases exploit ‘monopoly’ of suppliers, argue corporate wrongdoing specialists Water companies could be forced to pay their customers hundreds of millions in …
Australia’s largest health insurer says a cybercriminal has hacked the personal data of all its 4 million customers, as the government introduced legislation that would …
BT customers face £113 rise as providers such as EE and TalkTalk prepare controversial ‘inflation-plus’ mechanism Broadband bills could surge by as much as £113 …
Thames, Southern and nine other firms penalised after missing targets on pollution Thames Water, Southern Water and other companies will be forced to cut tens …
Home movers and customers seeking better service wrongly told to stay with current supplier because of volatile market Householders in Britain who want to sign …